1. Acceptance of Terms

By accessing our services or website, you agree to comply with these Terms and Conditions. If you do not agree, you may not use our services.

2. Use of Third-Party Payment Gateway

TSSG-TECH uses a third-party payment gateway to process transactions securely..

All payment-related actions are governed by the respective payment gateway’s terms and policies.

TSSG-TECH does not store or process your card, UPI, wallet, or banking details directly.

3. User Responsibilities

You must provide accurate and complete information during registration and payment.

You agree not to use our services for any unlawful or fraudulent activity.

4. Pricing and Payment

All prices are final and payable in advance unless otherwise agreed upon in writing.

Any transaction fees charged by the payment gateway are borne by the client.

5. Liability Limitation

TSSG-TECH is not responsible for errors, payment failures, or delays caused by the third-party gateway.

We will assist in dispute resolution to the extent possible but bear no responsibility for third-party actions.

6. Termination of Access

We reserve the right to suspend or terminate services if there is any breach of these terms.

7. Governing Law

These Terms are governed by the laws of India and are subject to the jurisdiction of courts in New Delhi.

1. Information Collected

Name, email, phone number, and address.

Payment-related data processed via a secure third-party gateway.

Technical and usage data from our website.

2. Purpose of Collection

To provide and manage IT services.

To facilitate secure transactions through a third-party gateway.

To improve customer support and service experience.

3. Data Sharing

Your payment data is shared only with the third-party payment gateway to enable transactions.

We do not sell or rent your personal information.

4. Security Measures

We use SSL encryption, secure servers, and firewall protection.

Sensitive payment information is processed externally and never stored by us

5. Your Rights

You may request access, correction, or deletion of your data by contacting us at support@tssgtech.com.

1. Refund Eligibility

Refunds will be granted under the following circumstances:

- Service not delivered as promised.

- Duplicate or erroneous payments.

- Service cancelled before initiation.

2. Non-Refundable Cases

- Services that have already been provided.

- Customized development services after commencement.

- Any transaction fees charged by the payment gateway.

3. Refund Process

Email your request with order ID to info@tssgtech.com.

Refunds, if approved, will be processed within 7–10 business days through the original payment method.

4. Cancellation Policy

You may request cancellation within 24 hours of order placement if service delivery has not started.